SurveyLab & Ligado Mobile App Privacy Policy
Bright Answer OÜ built the SurveyLab mobile app as well as the Ligado app as free apps. These SERVICES are provided by Bright Answer OÜ at no cost and are intended for use in combination with a SurveyLab or Ligado based online software. This policy is valid for both the iOS versions of our apps released on the Apple App Store as well as the Android versions released on Google Play.
If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection and Use
Our apps do not store any personal data per se. All data collected through our services is collected by our web applications, never by our mobile apps. Our mobile apps only serve the purpose of presenting the content of our web applications to you in a mobile friendly way. Our mobile apps also enable us to send you push notifications to your mobile device. Regarding the collection of personal data on our website or any of the web applications provided by us, please see our general Privacy Policy.
Permissions
After installing one of our apps we will ask you for the following permissions:
- Camera: We will ask to use your camera for the purpose of scanning a QR-code in order to connect your app to the respective web application. We will not use your camera in any other way.
- Push Notifications: We will ask you to accept push notifications. Receiving these is the main purpose of our mobile apps.
Log Data
We want to inform you that whenever you use our Services, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
SurveyLab mobile and the Ligado mobile app do not use cookies. However, the web application with which the app is connected will store cookies to recognize you. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Services.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of our apps that these third parties may have access to some of your Personal Information such as your device type or your IP address. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. An examples of such third-party services is the Amazon SNS service that provides the infrastructure to send push notifications to your mobile device.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. Please use the “Contact us” button on this page or write to our Data Protection Officer at dpo@brightanswer.ch.